Every visitor gets a personal sommelier

SommBot is an AI concierge for your winery's website. It knows every bottle in your cellar, speaks in your voice, and turns curious visitors into buyers and club members — long after the tasting room closes.

Custom-implemented on your existing site — no rebuild required.

oakhavencellars.com

Custom-implemented on the platforms wineries actually use

WordPress WooCommerce Commerce7 Shopify Squarespace Wix Vinoshipper + your custom build

Nobody ever fell in love with a wine through a search filter. They fell for a story, a suggestion, a warm welcome — poured at exactly the right moment.

The idea behind SommBot

What SommBot does

The tasting room experience, on every screen

A concierge that greets, guides and sells — trained on your wines, your story and your policies. Nothing more, nothing less.

Knows your cellar by heart

SommBot syncs with your catalog — wines, vintages, prices, tasting notes, inventory. When a wine sells out or a vintage rolls over, it already knows.

Pairings that end in a purchase

Sommelier-level pairing, gifting and occasion advice that always lands on bottles you actually sell — with a straight line to your cart.

Your brand, your voice

Tone-matched to your hospitality — warm, knowledgeable, never robotic. Styled to fit your site like it was born there.

Guardrails built in

It speaks only from content you've approved. Shipping states, discounts, club terms — if you haven't said it, SommBot won't either.

Backs up your team

It fields the same twenty questions your staff answers between pours — hours, shipping, reservations — and hands off gracefully when a human touch is needed.

Insight in every conversation

See what visitors actually ask, which wines they crave, and when they're ready for the club. Your website finally talks back.

● Live from your catalog
2021 Estate Cabernet Sauvignon$58 · 14 cases
Synced
2022 Golden Slope Chardonnay$38 · low stock
Synced
2024 Sundown Rosé of Grenache$24 · new release
Synced
Catalog sync

Set it once. It stays current

Winery websites go stale — vintages roll over, wines sell out, hours change with the season. SommBot reads from your live catalog and content, so its answers change the moment your site does.

  • Real-time sync with your product catalog
  • Sell-outs and new releases reflected instantly
  • Nothing for your team to retrain — ever
One concierge, styled to every brand
Oakhaven CellarsWarm & familial
Silver Creek EstateClassic & refined
Maison DelacroixModern & minimal
Voice & guardrails

Sounds like you. Answers like policy

Your brand took years to build — one off-tone reply can cheapen it. SommBot is trained on your story and tone of voice, and it treats your policies as law. It will never invent a shipping state, a discount, or a health claim.

  • Tone-matched to your hospitality
  • Speaks only from content you approve
  • Hands off to your team when it's unsure
412conversations+38%
9:40 pmbusiest hour — after close

What visitors asked this month

Pairings
44%
Wine club
26%
Shipping
18%
Gifts
12%
Insights

Every chat makes the winery smarter

SommBot's reporting shows what visitors ask, what they crave, and where they hesitate — so you know what to pour, stock, and write next. Notice the busiest hour: it's usually well after the tasting room closes.

  • Top questions and pairing trends
  • Club-interest and gifting signals
  • Searchable conversation transcripts
How it works

White glove, from hello to launch

Every winery's website is different — WordPress, Commerce7, Shopify, or fully custom. So every SommBot is implemented for you, natively, on the site you already have.

1

Site & stack review

We audit your website, platform and catalog, and map exactly how SommBot will plug in. Complimentary, no obligation.

2

Training & voice

SommBot learns your wines, story, club and policies. You review and approve everything it's allowed to say.

3

Custom implementation

We install and style it natively on your site. Your team doesn't lift a finger — and your site doesn't need a rebuild.

4

Launch & refine

Go live, watch the conversations roll in, and we tune the pour together — every quarter, included.

Target timeline: 2–4 weeks from first review to launch.

See it pour

Taste it for yourself

We built a sample winery — Oakhaven Cellars — and gave it a SommBot. Ask it anything: pairings, gifts, the wine club. This is exactly what your visitors would get.

Try the live demo
FAQ

Questions wineries ask

Will it work with our platform?
Yes — that's the point of doing custom implementations. We work with WordPress and WooCommerce, Commerce7, Shopify, Squarespace, Wix, Vinoshipper embeds, and fully custom builds. Every engagement starts with a review of your site and stack, so there are no surprises later.
How does SommBot learn our wines — and who keeps it current?
It syncs with your live catalog and site content: wines, vintages, prices, tasting notes, inventory, hours, events. When a wine sells out or a new vintage releases, SommBot reflects it automatically. There's no retraining chore for your team — staleness is our problem, not yours.
Will it sound like our brand, or like a generic robot?
SommBot is tone-trained on your story, your copy, and how your tasting room actually talks. During setup you review and approve its voice before a single visitor meets it. Hospitality first — it's a concierge, not a help desk.
What if it doesn't know an answer? Will it make something up?
No. SommBot answers only from content you've approved. When something is outside that — a one-off request, a complaint, a question only a human should handle — it says so gracefully, captures the visitor's details, and hands off to your team.
Can it handle shipping and compliance questions safely?
It answers from your policies only: the ship-to states you set, your club terms, your discounts. It never improvises legal or compliance answers, never engages under-21 topics, and never makes health claims about wine.
Is our data — and our customers' data — private?
Your catalog, content and customer conversations stay yours. We don't sell data or use it to train public AI models. Conversation analytics are for your dashboard, full stop.
How long does implementation take, and what does it cost?
Plan on 2–4 weeks from first review to launch. Because every implementation is custom to your platform, pricing is quoted after the (free) site review — see pricing for how the packages are structured.

Just looking for tonight's bottle?

Try our free AI sommelier — instant wine pairings and picks from the shelves at Safeway, Kroger, Whole Foods, Costco and more. No signup.

Find a wine →

Give your website a warm welcome

Tell us about your winery and we'll show you SommBot running on your own wines.